Do you visit my area?
We cover - Central, North and West Ipswich, Bacton, Badley, Barham, Barking, Battisford, Baylham, Beyton, Blakenham, Bramford, Botesdale, Brockford, East Bury St Edmunds, Claydon, Coddenham, Combs, Copdock, Cotton, Creeting St Mary, Creeting St Peter, Crowfield, Darmsdon, Diss, Earl Soham, Earl Stonham, Elmswell, Eye, Finbourgh, Forward Green, Gisslingham, Gedding, Gt Barton, Gt Bricett, Haughley, Henley, Hoxne, Mendlesham, Morton Hall, Mickfield, Needham Market, Norton, Pettugh, Pullam Market, Rougham, Somersham, Sproughton, Stonham Aspal, Stowmarket, Stowupland, Thorndon, Tostock, Washbrook, Walsham le willows, Wattisham, Westerfield, Wetherdon, Witnesham, Woolpit, Wyverstone, Yaxley and all surrounding villages.
What type of buildings do you clean?
We clean all types of houses, flats, shops, office blocks, schools, pubs etc and offer free quotations. We can clean just about anything from ground level up to 4 floors ''35ft'' high.
What is pure water cleaning! will my widows be cleaned properly?
Yes, using pure water is recognised to be as good as or better than conventional methods, the water fed pole system that we use in conjunction with 0.00 pure de-mineralised water helps your windows stay cleaner for longer, not only does it leave your windows clean but also creates a protective barrier on the glass that repels rain and dirt for a period of time. It won't leave sticky soap residue on the glass or frames, therefore won't attract fresh dirt. With the frames now being cleaned, less dirt will run on to the glass when we get a downpour of rain, giving a better cleaning result than conventional methods. It is also safe to use on rendered buildings leaving no green algae behind compared to tap water.
Why do you leave the windows wet?
When having windows cleaned with our system your windows, frames/fascia's are washed and then rinsed. No dirt is left and the pure water must be allowed to dry naturally to give the best quality finish, ''no smears, streaks or spots''
Can you clean the windows above my conservatory, the last people couldn't?
Yes, most of the time we can. If we can see the whole window from the ground there is a very good chance we will be able to clean it.
How will i know when your coming to clean?
We offer regular 4, 6, 8 & 12 weekly visits + one off and end of tenancy appointment options. Our very popular ''cleaning tomorrow'' free text message service, informs customers of appointments and enables side gates etc to be left unlocked for our visit, but only for the minimum amount of time. We will also leave a card to say that we have called and include details of the next scheduled visit date.
Will you still clean the windows in the rain?
There may be times when we clean your windows whilst there is very light rain. The technology we use leaves no soap residue on the glass/frames, so the rain has no adverse effect on the quality of your window clean. We work in most weather conditions apart from torrential rain and snow/ice to maintain regularity of service.
Do you use chemicals when cleaning?
. 100% Pure water with added sparkle TM for exterior cleans and Non caustic, PH neutral agitator for the treatment of algae/lichen and moss.
What payment types do you take?
We accept online banking payments, credit / debit cards,, cash, telephone payments and direct invoicing.
Who do i speak to regarding the work?
We are human and very occasionally something might get missed! Please contact us within 48 and we will return ASAP and put things right. ''We want our customers to be delighted, not disappointed with the service we provide''
Our business terms & conditions
(1) We request a minimum 48hrs notice if you wish to change the frequency or date of scheduled visit or 7 days notice if you wish to cancel our service. (2) Please pay on time when paying online, this helps to keep our prices competitive and service punctual. Details of payment due dates will always be printed on our email or sms invoice ,'' . We will automatically send a text or email reminder if payment has not been received within this time and may be forced to suspend service if payment has not been received within 10 days of this reminder.